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Can't login to ACP

admin admincp acp help

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1 reply to this topic

#1 mrsausage21

mrsausage21

    Newbie

  • Member
  • Pip
  • 1 posts

Posted 16 August 2019 - 10:53 PM

Describing the problem:
  • 1. What problem are you having?  Can't login to ACP. It doesn't do anything but reload the page when I press signin. I can go to admin/upgrade and login there.
  • 2. What were you doing when the problem occurred? Trying to login.
  • 3. Picture/Video of the problem: (an error code should be pasted here, please use "code" bbcode) No error
  • 4. An error log should be pasted here via screenshot or in code for detailed preview
Versions:
  • 5. What version of IP.B are you using? 4.4.5
  • 6. What PHP version are you running? 7.3
Required links:
  • 7. Who is your web hosting provider? kryptonnetworks.co.uk
  • 8. What is your board URL? (you can send it via PM if we ask you for it) Please ask in PM
IP.B Package/Miscellaneous
  • 9. Where did you download the IP.B installation package? (please provide a link) https://prowebber.ru...bde9bde657f14b9
  • 10. What did you try to solve the problem? Tried reinstalling admin folder.
  • 11. What username and password can we use to see the problem. ask in PM
Customization:
  • 12. Do you have any hooks/mods installed? Yes
  • 13. Are you using a custom or default skin? Custom


#2 cold

cold

    Management Team

  • Community Management
  • 671 posts

Donator

Posted 17 August 2019 - 04:14 PM

View Postmrsausage21, on 16 August 2019 - 10:53 PM, said:

Describing the problem:
  • 1. What problem are you having?  Can't login to ACP. It doesn't do anything but reload the page when I press signin. I can go to admin/upgrade and login there.
  • 2. What were you doing when the problem occurred? Trying to login.
  • 3. Picture/Video of the problem: (an error code should be pasted here, please use "code" bbcode) No error
  • 4. An error log should be pasted here via screenshot or in code for detailed preview
Versions:
  • 5. What version of IP.B are you using? 4.4.5
  • 6. What PHP version are you running? 7.3
Required links:
  • 7. Who is your web hosting provider? kryptonnetworks.co.uk
  • 8. What is your board URL? (you can send it via PM if we ask you for it) Please ask in PM
IP.B Package/Miscellaneous
  • 9. Where did you download the IP.B installation package? (please provide a link) https://prowebber.ru...bde9bde657f14b9
  • 10. What did you try to solve the problem? Tried reinstalling admin folder.
  • 11. What username and password can we use to see the problem. ask in PM
Customization:
  • 12. Do you have any hooks/mods installed? Yes
  • 13. Are you using a custom or default skin? Custom

Since you didn't download the IPS installation package directly from our site we won't be able to help you out.

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